Frequently Asked Questions

Shipping & Delivery

How long does shipping take?

Standard shipping typically takes 5-7 business days. Express shipping is available for 2-3 business day delivery.

Do you ship internationally?

Currently, we ship within the United States. International shipping options are coming soon.

Returns & Refunds

What is your return policy?

We offer a 5-day replacement policy for defective or damaged Brevi brushes. If you receive a defective item, contact us within 5 days of delivery and we'll send you a replacement at no cost.

How do I request a replacement?

Contact our customer service team at hello@brevibrushes.com or use our live chat feature within 5 days of delivery. Provide your order number and photos of the defect or damage, and we'll arrange for a replacement.

Product Information

Are your toothbrushes eco-friendly?

Yes! Our bamboo toothbrushes are made from sustainable bamboo and biodegradable materials. We're committed to environmental sustainability.

How often should I replace my toothbrush?

Dentists recommend replacing your toothbrush every 3-4 months, or sooner if the bristles become frayed.

Orders & Payments

What payment methods do you accept?

We accept all major credit cards, PayPal, and other secure payment methods through our checkout system.

Can I track my order?

Yes! Once your order ships, you'll receive a tracking number via email. You can also track your order in your account dashboard.

Still have questions?